Art. 1 GENERAL PROVISIONS, DEFINITIONS
The R-GOL PRO program was created to provide professional football players with access to products that meet the demands of athletes at special prices.
1. Organizer - R-GOL Sp. z o.o. Górka 3D 14-100 Ostróda NIP: 741-213-29-44
2. Program - a loyalty program under the name R-GOL.pro, run by the Organizer.
3. Participant – an adult individual participating in the Program who, at the time of joining the Program:
a. holds a FIFA license entitling them to work as a football agent, or;
b. is a professional football player in the top or second division;
c. has successfully passed the participation application verification process for the Program.
4. Supervisor – a representative of the Organizer responsible for contacting Participants, handling orders, Participant inquiries, and reviewing applications for the Program.
5. GDPR - Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016, on the protection of individuals regarding the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
6. Program Application Form – a document required for registration in the Program, the template of which is Appendix No. 1 to these Regulations.
7. PRO Account – the status of an account granted to a User account that has become a Participant.
8. Goods - movable items subject to a sales agreement.
9. Definitions used in the R-GOL.com online store regulations (https://www.r-gol.com/info/regulamin-r-gol) apply accordingly.
ART. 2 ENTERING INTO THE PROGRAM PARTICIPATION AGREEMENT
1. To join the Program, you must:
a. have an active User account in the Store;
b. send a signed, completed Program Application Form to the email address: [email protected];
c. describe the course of your football career in the email, or if the application is submitted by a football agent, provide the FIFA license number and specify the email address associated with the account to be granted PRO status;
d. pass the participation verification process.
2. The Supervisor will verify the submitted application within 14 days of receipt. The User will be informed of the verification result via email.
3. In the case of a positive verification, the User will receive an activation link and these Regulations for acceptance via email.
4. In the case of a negative decision, the User may, within 7 days of receiving the decision, submit a justified request for reconsideration. The decision of the Supervisor after reconsideration is final.
5. Upon completion of the steps described in point 3 above, the Participant receives PRO account status.
ART. 3 PROGRAM PARTICIPATION CONDITIONS
1. A Program Participant must meet the following conditions throughout the duration of the agreement:
a. hold the status of a professional football player (top division, first or second class); or
b. hold a football agent license issued by FIFA.
2. If a Participant no longer meets the above conditions, they should promptly notify the Supervisor to be deregistered from the Program.
3. A Participant may withdraw from the Program at any time. To do so, they must send the Organizer a statement of resignation. The resignation is effective upon receipt by the Organizer.
ART. 4 PROGRAM OPERATION RULES
1. A Program Participant receives access to a PRO account, which provides access to special pricing offers for selected Goods by the Organizer, as well as the ability to order Goods before they are officially available for sale in the Organizer’s Store (premieres).
2. Through access to the PRO account, the Participant can place orders both in the manner provided for in the Store Regulations and through the dedicated Supervisor.
3. The special purchase conditions for Goods available in the Store are accessible to the Participant upon obtaining PRO account status.
4. The Participant can contact the Supervisor to establish the purchase conditions for Goods that are not available in the Store, requiring procurement and availability for the Participant to place an order.
5. The rules for order processing, including the right to withdraw from the contract and complaints, are subject to the Store Regulations (https://www.r-gol.com/info/regulamin-r-gol).
6. Under Article 395 of the Civil Code, the Organizer reserves the right to withdraw from the sales contract covered by the Program within 14 days of placing an order by an unauthorized entity (i.e., one not meeting the Program's conditions) or due to an inability to fulfill the order (e.g., lack of the required quantity of Goods). The withdrawal statement will be sent via email to the Participant.
7. A Program Participant may simultaneously participate in the R-TEAM Loyalty Program, where the reward for orders placed under the PRO account will be calculated according to the rules specified in the R-TEAM Regulations (https://www.r-gol.com/pl/info/regulamin-programu-lojalnosciowego-r-team-pl).
8. Participants who no longer meet the conditions described in Art. 3 and have not informed the Organizer are subject to exclusion from the Program.
9. The Participant may appeal the Organizer's decision within 14 days by submitting a justified request for reconsideration.
10. The Organizer reserves the right to close the Program, informing Participants with at least 30 days’ notice.
ART. 5 PERSONAL DATA
1. The Organizer is the Data Controller of the Users’ and Participants' personal data.
2. Personal data is processed to enter into and execute the service agreement under the Program, fulfill legal obligations (tax duties, complaints), communicate with Participants, verify Participant status, and for potential legal claims, which constitute the legitimate interest of the Data Controller.
3. The User/Participant has the right to access the data, including obtaining a copy, correcting, deleting, transferring the data, objecting to processing based on special circumstances, restricting processing, and filing a complaint with the President of the Personal Data Protection Office (ul. Stawki 2, Warsaw).
4. Data is processed throughout the Program's duration and for the statute of limitations or until a valid objection is filed against the processing. For data required to fulfill legal obligations, data is processed for the period specified by law.
5. Providing data is voluntary, but without it, participation in the Program is not possible.
6. Data is not profiled and may be transferred outside the EEA, but always in compliance with Chapter V of the GDPR.
7. Data recipients may include entities cooperating with the Data Controller (supporting the Controller in accounting, marketing, consulting, IT, and other services under data processing agreements) and state authorities authorized to request access to the data (e.g., Police, Courts, Prosecutor's Office).
ART. 6 FINAL PROVISIONS
1. The Organizer reserves the right to change these Regulations, provided that such changes do not infringe on rights acquired by Participants at any time.
2. Information about changes to the Regulations will be made available to Participants at least 14 days before the new Regulations come into force.
3. Any disputes arising from the performance of obligations related to the Program will be resolved by the court competent for the Organizer’s registered office.
4. The content of the Regulations is available to Participants during the Program in the Organizer's points of sale and on the Organizer's website.