Terms & Conditions of the “FLASH SALE BLK15” Promotion

Terms & Conditions of the “FLASH SALE BLK15” Promotion

§ 1. General Information

  1. The organizer of the “FLASH SALE BLK15” Promotion is R‑GOL Sp. z o. o., headquartered in Ostróda, Górka 3D (14‑100), registered in the National Court Register maintained by the District Court in Olsztyn, 8th Commercial Division of the National Court Register under KRS number 1034546, tax ID (NIP): 7412132944 (hereinafter referred to as the “Organizer”).
  2. The promotion is valid from June 19, 2025 at 00:00 until June 22, 2025 at 23:59
  3. It applies to goods and transactions in the online store www.R‑GOL.com.
  4. Information about the Promotion along with its Terms & Conditions is available on www.R‑GOL.com.


§ 2. Definitions

  1. Organizer – R‑GOL Sp. z o. o., whose details are specified in § 1 sec. 1 of these Terms & Conditions.
  2. “FLASH SALE BLK15” Promotion – a promotional campaign organized by the Organizer under the terms and conditions specified in this document.
  3. Terms & Conditions – this document which defines the rules and conditions of participation in “FLASH SALE BLK15.”
  4. Participant – a customer of the online store www.R‑GOL.com acting as a consumer or a natural person conducting business who makes a purchase unrelated to their business activity. A participant cannot be someone using the R‑GOL.pro Program.


§ 3. Conditions and Rules for Participation in the “FLASH SALE BLK15” Promotion

  1. Any Participant may take part in the “FLASH SALE BLK15” Promotion. The promotion does not include brick‑and‑mortar stores.
  2. Only products assigned to the “BLK15” category participate in the promotion. All other products available in the online store www.R‑GOL.com, including products labeled “EXCLUSIVE,” are excluded from this promotion.
  3. To use the promotion, the Participant must enter the discount code “BLK15” before completing the purchase. The codes are placed on the www.R‑GOL.com website in the campaign description.
  4. A Participant may use the “FLASH SALE BLK15” Promotion multiple times during its validity period, provided that each time the conditions specified in the Terms & Conditions are met.
  5. Products may be returned according to the applicable return policy.
  6. The “FLASH SALE BLK15” Promotion cannot be combined with other promotions, discount codes, or points from the R‑Team program.
  7. The Organizer reserves the right not to apply the discount pursuant to § 3 sec. 2 of the Terms & Conditions if the Participant does not fulfill all requirements set forth herein.


§ 4. Complaints

  1. Any complaints concerning the conduct of the Promotion should be submitted in writing to the Organizer’s address or by email to [email protected], with the note “Complaint,” within 14 days from the occurrence of the basis for the complaint, but no later than 7 days after the Promotion ends. The decisive date is the date of receipt by the Organizer. Complaints submitted after this time will not be considered.
  2. The complaint must include the Participant’s first and last name, full address, email, order number, as well as a detailed description and justification of the complaint and the content of the request.
  3. The Organizer will handle complaints within 14 days from the date of receipt and will inform the Participant of the outcome by postal mail or email (depending on how the complaint was submitted). Timely dispatch of the response is considered compliance.
  4. The Organizer may require additional statements from the Participant to substantiate the complaint.
  5. If the complaint procedure is exhausted and the Participant does not choose out‑of‑court dispute resolution methods referred to in § 9 of the R‑GOL.com Terms, any disputes will be resolved by the competent common court.


§ 5. Final Provisions

  1. These Terms & Conditions are the sole document defining detailed rules of the “FLASH SALE BLK15” Promotion.
  2. By participating in the Promotion, the Participant confirms acceptance of these Terms & Conditions.
  3. The data controller of Participants’ personal data is the Organizer; full information on data processing is available in the Privacy Policy at  www.r-gol.com/en/info/r-gol-privacy-policy.
  4. The Organizer reserves the right to amend these Terms & Conditions at any time. Amendments may be introduced to comply with applicable law, prevent abuse, for security reasons, in connection with new technological solutions in the Store, to improve customer privacy protection, or for editorial changes. However, amendments cannot infringe on rights already acquired by Participants.
  5. Matters not regulated herein shall be governed by generally applicable Polish law, in particular the Civil Code.
  6. These Terms & Conditions come into force on June 19, 2025 and apply to agreements concluded during the Promotion period.
  7. The Organizer reserves the right to withdraw the “FLASH SALE BLK15” Promotion before the date specified in § 1 sec. 2. Exercising this right will not affect the validity of agreements concluded under these Terms & Conditions.